What our Customers say...

Fire Damage Testimonials

I called SERVPRO with a strong smoke smell in my home around 2pm. I have 2 babies under 2, so I was concerned about them breathing in this air. Within an hour, a team was at my door starting the process to remove the smell. Very professional, responsive, and really caring for their fellow community members going through a tough time. Highly recommend Mr. Austin and his team.

— Nina E. in East Baton Rouge Parish, LA

SERVPRO came the day after our fire, and began the following day. Their crew was on task, communicative, trustworthy, and very professional. They were able to get us back to living in our house very soon.

— Tara M. in East Baton Rouge Parish, LA

SERVPRO was the best company I have ever seen and experienced! I have not one bad thing to say! They were professional in every way. They helped me get through the devastating and quite stressful experience of having a fire and what the next steps would be. Extremely knowledgeable!! The staff was courteous and friendly and I would/will recommend this company everyday to everyone and anyone!

— Katie M. in East Baton Rouge Parish, LA

Within about 30 minutes of our phone call to SERVPRO, Jeff Betz and team showed up at our house ready to get started. They made the entire process so seamless on our end. They met with the insurance adjuster and handled everything with ease. Their crew of ladies were so polite every day they arrived. Within a week of our home fire, our entire house was "smoke smell free"! What an enjoyable staff to be around! We would highly recommend the folks at SERVPRO of Central EBR Parish to anyone!!!

— Derek and Anya in Baton Rouge, LA

This lady, Janet, was super, courteous, in every way. She's the type of person you would want to cone into your home. She is very concerned about you , and is very dedicated in her work. She is great.

— H. Davis in Baton Rouge, LA

These are the most personable skilled ladies I have ever met. They made me feel comfortable during the entire process. I was truly blessed by this tem of women. Professionalism all the way. My gratitude to your company and the women of service.

— Frankita in Baton Rouge, LA

Give them all a raise. They were the best. Very professional. You can't afford to lose them.

— Louis in Baton Rouge, LA

I can think of nothing that could've been handled any better.

— Brenda in St Francisville, LA

Good job! I was impressed with the knowledge and professionalism of the crew.

— Melissa in Baton Rouge, LA