What our Customers say...


Very nice people! They were in and out and did a great job!

I called SERVPRO with a strong smoke smell in my home around 2pm. I have 2 babies under 2, so I was concerned about them breathing in this air. Within an hour, a team was at my door starting the process to remove the smell. Very professional, responsive, and really caring for their fellow community members going through a tough time. Highly recommend Mr. Austin and his team.

SERVPRO did an excellent job making repairs after water damage in my house. They did exactly what they said they would do and finished the job extremely quickly. Thank you Nathan and Jared for everything you did for us!!!

SERVPRO came the day after our fire, and began the following day. Their crew was on task, communicative, trustworthy, and very professional. They were able to get us back to living in our house very soon.

SERVPRO was the best company I have ever seen and experienced! I have not one bad thing to say! They were professional in every way. They helped me get through the devastating and quite stressful experience of having a fire and what the next steps would be. Extremely knowledgeable!! The staff was courteous and friendly and I would/will recommend this company everyday to everyone and anyone!

Jacob and Richard arrived at our house late on a Friday evening after we discovered the AC unit had dumped a lot of water into an unused upstairs bedroom. They were so kind and reassuring. We knew they would take great care of us, and they did. They answered all our questions, set up fans and a dehumidifier and said they’d be back the next day to check on us. They showed up as promised. And came back on Sunday, as well. They made us feel very comfortable. I would use Jacob and Richard again without an instant’s hesitation.

Cant say enough about the young men and ladies that were at our home everyday. Everyone worked very well with each other seamlessly. We received a phone call after every days work to give us updates on the progress. Fine group of professionals.

My wife and I were really impressed with how thorough your crew chief was with our home. We felt extremely comfortable with the entire process. 

Great crew you guys have! I think all of them deserve raises. They did an awesome job. 

We never thought a tree could cause that much damage. Thanks so much for treating us as a priority. SERVPRO is awesome!

Everyone was very professional and punctual. They walked us through every step of the process. Very pleased.

Very impressed with the communication from everyone that came out. The crew worked extremely hard and were very respectful while we were moving new furniture into the house. Thanks for everything. 

The crew was always on time and very informative. They always arrived with a smile. We would recommend SERVPRO to any of our friends and family.

We really didn't know if that much mold could be removed originally. Thanks guys for putting our nightmare to rest! Your team were rock stars!

Thank you for getting our business back up and running in such a short period of time. Your ladies were a pleasure to be around.

Your team did an outstanding job! We were very impressed with the knowledge of everyone that came out. Highly recommend.

Dear Sir,

I would like to compliment your employee Austin Walker. He was the most efficient and caring person I have ever encountered. I had SERVPRO in my home for at least two weeks. You are so lucky to have such a fine young and responsible man in your employment.

AMAZING group of ladies! Worked very hard.

Great to work with and took all the worries out of the project.

Such nice people! One of the young men that first came out to my house said a prayer with me. Great work and communication.

I totally recommend these guys! I started a bath for my youngest son and completely forgot about it. Half of my home had about 2 inches of standing water. About 45 minutes after my call the SERVPRO team showed up and quickly got to work. They were able to save me thousands in additional repairs thanks to their quick response!

Within about 30 minutes of our phone call to SERVPRO, Jeff Betz and team showed up at our house ready to get started. They made the entire process so seamless on our end. They met with the insurance adjuster and handled everything with ease. Their crew of ladies were so polite every day they arrived. Within a week of our home fire, our entire house was "smoke smell free"! What an enjoyable staff to be around! We would highly recommend the folks at SERVPRO of Central EBR Parish to anyone!!!

I was most satisfied with how very thorough they were and went beyond what was obviously the problem and made sure the whole house was reviewed to make sure there wasn't something they didn't see. Anthony was exceptional.

I would like to recognize the two guys who came out. they were really good to work with and worked hard.

The guys were all on top of things. The management staff was also very professional and on top of things. It was recommended to us that they were the ones to come work on things.

This lady, Janet, was super, courteous, in every way. She's the type of person you would want to cone into your home. She is very concerned about you , and is very dedicated in her work. She is great.

These are the most personable skilled ladies I have ever met. They made me feel comfortable during the entire process. I was truly blessed by this tem of women. Professionalism all the way. My gratitude to your company and the women of service.

Field personnel, Anthony and Tim, were very polite and helpful.

They did a great job. They communicated well.

Excellent service and great team work, very courteous

Give them all a raise. They were the best. Very professional. You can't afford to lose them.

I can think of nothing that could've been handled any better.

Good job! I was impressed with the knowledge and professionalism of the crew.

The entire staff was prompt, courteous, friendly, and professional. They worked tirelessly and all work performed was impeccable. I couldn't be more pleased. The whole ordeal was amazing.

Exceptional service!

Easy to work with and great customer service.

Janet, Jaime, Jasania, and Selenia are excellent workers. Brandon Denehy was a blessing. All of the crew that worked on our job turned our tragedy into blessings. We would like to thank everyone at SERVPRO for all their help.